My Q & A

Lately, I've been answering a lot of questions and seeing comments on blogs, tumblr, pinterest and etc about my custom hand painted shoes I have listed at Ashton Atelier.   I welcome the questions and I'm happy to answer them all, but I thought I'd do a Q&A  of the top ten that I get asked about the most.  

1. Q:  What sizes do you have available?  How do I pick the size?  Do you have size...?

A:  The way the listing works is that you send me the shoes. That way, you get the size and heel height you need in a style and color that you love.


2. Q:  Where can I find the shoes in the picture?

A:  Just send me a convo and I'll tell what style the shoe is and/or where you can find them if they're available.

3. Q:  What heel height do you need?

A: Typically 4" and above is easier to display the picture, but I'd be willing to try out lower heels.

4. Q:  Can you paint another character or something not shown?

A: I sure can! One time I painted Cinderella's castle for one pair, and a dog's portrait for another.  The possible artwork on your shoes are practically endless.  You can even mix & match characters, or have them in a different pose or version. Just show me a picture of what you have in mind and I'll see what I can do.  Here's one example of the classic Mickey & Minnie Mouse listing and a pair for someone who wanted a different version.

5. Q: Can you paint the soles of flats?

A: I haven't tried flat shoes, but I don't think the painting would last long.


6. Q:  What fonts are available for the hand painted Name and Wedding Date/Monogram Initial shoes?

A:  Fontspace.com is a great place to find lettering. If you'd like to match an invitation, announcement or program, please let me know what lettering was used.


7. Q:  Where I live is really rainy. Are the shoes waterproof?

A:  All shoes are covered with a water resistant coating.  Water resistant does not mean waterproof so just to be safe, don't get them wet too often.


8. Q:  I've seen the photos on Etsy. Be honest, do they really come out looking like the actual characters?

A: You be the judge.  More views of different characters are available at my shop.

9. Q: How long does it take?

A: Depending on when I get the shoes, it possible for them to be sent back to you within days. 


10. Q: Where do I send my shoes?

A: The address where to send them will be sent to you after the listing is purchased.


If you have any questions not seen above, just post a comment or send me a convo at Etsy.  I'll be glad to answer them.